Privacy Policy
Effective Date: January 1, 2026
1. Information We Collect
At IronCut Premium Meats, we are committed to protecting your privacy and ensuring the security of your personal information. We collect information to provide you with the best possible service and premium meat products.
1.1 Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number, mailing address)
- Payment information (credit card details, billing address)
- Order history and preferences
- Communication preferences
- Account credentials for our online services
1.2 Automatically Collected Information
When you visit our website or use our services, we may automatically collect certain information:
- IP address and device identifiers
- Browser type and version
- Operating system information
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for various legitimate business purposes:
2.1 Service Provision
- Processing and fulfilling your orders
- Managing your account and preferences
- Providing customer support and assistance
- Communicating about your orders and deliveries
- Improving our products and services
2.2 Marketing and Communications
- Sending promotional materials and special offers (with your consent)
- Providing information about new products and services
- Conducting market research and customer satisfaction surveys
- Personalizing your shopping experience
2.3 Legal and Security Purposes
- Complying with legal obligations and regulatory requirements
- Preventing fraud and ensuring transaction security
- Protecting our rights and property
- Maintaining records as required by law
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing and financial services
- Delivery and shipping services
- Website hosting and maintenance
- Customer support services
- Marketing and analytics services
3.2 Legal Requirements
We may disclose your information when required by law, court order, or regulatory authority, or to protect our rights and the safety of our customers and employees.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity as part of the transaction.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission and storage
- Regular security audits and vulnerability assessments
- Access controls and employee training programs
- Secure payment processing systems
- Regular backup and disaster recovery procedures
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the following rights regarding your personal information:
5.1 Access and Portability
- Right to access your personal information we hold
- Right to receive a copy of your data in a portable format
- Right to information about how we process your data
5.2 Correction and Deletion
- Right to correct inaccurate or incomplete information
- Right to request deletion of your personal information
- Right to restrict or limit processing in certain circumstances
5.3 Consent and Objection
- Right to withdraw consent for marketing communications
- Right to object to certain types of data processing
- Right to opt-out of automated decision-making processes
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Provide personalized content and recommendations
- Analyze website traffic and user behavior
- Improve website functionality and performance
- Deliver targeted advertising (with your consent)
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website.
7. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Parents and guardians who believe their child has provided personal information to us should contact us immediately.
8. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards to protect your information.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that influence our retention periods include:
- The nature of the information and how it is used
- Legal and regulatory requirements
- Contractual obligations
- Business and operational needs
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
IronCut Premium Meats
212 Rue Saint-Paul Ouest
Montréal, QC H2Y 1Z9
Canada
Phone: +1 514 555 6021
Email: [email protected]
We will respond to your inquiries within a reasonable timeframe and work to address any concerns you may have.